We will not replace copies which have become worn or damaged through regular use or due to fire, flood, or accident. Manufacturing defects are: missing or repeated pages, pages from another book bound in, incorrect binding that cuts off part of the text. If that fails, we will replace the book if it has a manufacturing defect. If you have purchased a damaged book, you should return or exchange it at the place of purchase. Can I get a replacement copy of a damaged book?

Tor Publishing Group and the authors are not responsible for damage incurred during shipping books and other material to be autographed are sent at your own risk. If you send a book to be signed, please enclose a return mailer. We cannot guarantee that an author will sign your book, but we will forward packages. Will Tor Publishing Group authors autograph my copies of their books? Some authors have public websites or email addresses you can find many of these in the Resources section of this website or on the individual Author pages.

Only regular mail will be forwarded.Īuthors’ addresses, phone numbers, and personal email addresses are held in confidence while we will forward regular mail, we cannot give out contact information. Please be aware that due to the volume of mail received, it may take time for your letter or package to be forwarded.

Address mail to Author Name, c/o Tor Publishing Group, 120 Broadway, New York, NY 10271.

FAQ General Information How do I contact a Tor Publishing Group author? Can I get my book signed?

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